CORE – CRO Account System
It is possible to Search Company, Business and Society Documents on CORE.
Documents can be paid for with debit/cards without the necessity of creating a CORE account. Documents will be emailed to you directly on completion of your order.
If you are an existing Customer you can login in to CORE.
If you wish to file documents, or if you carry out detailed entity searches through CORE, you may wish to open an account with us.
Once a Core Account has been registered an Account number will be assigned to you. You can opt to pay by debit/credit card only.
Please see our video on how to register on CORE: How To Register on YouTube.
If you wish to pay by account, your account can be topped up using a Debit/Credit Card or by Electronic Fund Transfer (see below).
Please click here for our video on how to Top up Your Account on CORE.
You can request details on what you require to top-up by electronic fund transfer by emailing the CRO Customer Accounts Section at customeraccounts@cro.ie, please quote your Core Customer Account number in the email.
The Customer Accounts mailbox is monitored Monday to Friday from 10am to 4pm.
Depending on the type of transfer, funds may arrive on the same day or may take 3 to 5 working days to arrive. This information can be confirmed with your own bank.
Please Note: An email confirming the date of lodgement, Customer Account name, Customer Account Number and amount of the EFT transfer must be sent to the Customer Accounts mailbox prior to the funds being lodged to your CORE Account. Once the lodgement is confirmed, it is lodged as soon as possible to your CORE Customer Account. The CRO will issue a receipt confirmation by email.
All Customer Account details, including recent transactions, are now available in the transactions tab on the left hand side of your screen on CORE.
Statements can be requested though the Orders tab, please ensure to click on the shopping basket to complete the process.
Larger organisations can contact customeraccounts@cro.ie for a more detailed statement if necessary.
Organisations with more than one user can contact the CRO to change their CORE Account from an Individual Account to an Organisational Account. Please email customeraccounts@cro.ie.
This ensures all usera are linked to the one account for tracking, statements and balances.
Organisations can authorise the CRO to debit their account when submitting manual forms to the CRO by using the Payment Authorisation Form (PAF). Alternatively, if a form is accompanied by headed letter or email authorisation, with full account number and name supplied your account can be charged.
Please request a booklet from customeraccounts@cro.ie quoting your Account Name, Account Number and Address.
See also Payment Methods.
The CRO operates a specific type of account for Government bodies. To check if your Department has an existing account or to create or modify one, please contact customeraccounts@cro.ie.
Please Note: Local Authorities are excluded from applying for this account type.
Organisations with more than one user can contact the CRO to change their CRO Account from an Individual Account to an Organisational Account. Please contact customeraccounts@cro.ie. This ensures multiple accounts do not need to be credited and all USERS are linked to the one account for tracking, statements and balances.
Should you need to change email address, business address or contact details on your account, please select My Profile from the drop down in the top right hand corner of the page and edit accordingly.
For acceptable payment methods please see methods of payment.
Changing Profile details
Should you need to change the email address, business address or contact details on your account, please select My Profile from the drop down in the top right-hand corner of the page and edit accordingly.
Is my CRO Customer Account different to my CRO CORE account?
Your CRO CORE Account is your CORE Login. When registering you also add a Preferred Account Name. This is assigned to your CRO Customer Account.
A CRO Customer Account number is automatically created when you complete your registration. Your Customer Account Number is usually 2 letters followed by 4-5 digits such as AC0000. This can be seen on the Transactions Tab.
How do I view my CRO Balance and Transactions?
When logged into CORE, you can view your Account Number, Balance and transactions by clicking on the Transaction tab on the left side of your screen.
For more information, please see our video on how to How to Navigate CORE on YouTube.
For additional guidance on CORE, please visit visit CORE – Frequently Asked Questions (FAQs).