CORE is the online filing facility of the CRO.

CORE allows CRO customers to view in a secure, private environment, up-to-date information on companies for which they file.

CORE enables you to:

• File documents online
• Check the status of your companies in lists which can be sorted in various orders
• Receive notification of filings for companies in your portfolio and of changes in the status of those documents
• Obtain your CRO Account balance, transactions and statements

 
To use CORE you need to be a registered user. Registration is free.

To use CORE you need to be a registered user.

You register using your email address as a username, and then choose a password. You only need to register once.

If you are an accountancy practice or a filing agent, register using the name of your own practice, using your own business name or company number. You do not need a separate log in for each company which you represent.
In order to file online you will need to have:

• A valid email address
• A programme, such as Adobe, that can open PDF files
• Access to a printer so as to print out a signature page at the end of filing your form

If you have registered on CORE, you must validate your account and then add the company to your ‘My Companies’ list.
To validate your account in CORE:

• Log in to your CORE account
• Click on ‘CORE Tools’
• Click on ‘Requests’
• Click on ‘Add’
• Choose ‘Manual Presenter Validation’
• Enter your company number(s) and your relationship to the company or companies
• Click ‘Submit’

Every time you create a new document on CORE, a copy of the document is stored in a special folder called Workspace.

In the Workspace you will see a heading “Submitted”. If you have completed and successfully sent your form you will see three icons.

(1) The first icon is a copy of the form you have submitted for your own records.
(2) The second icon is your signature page. If for any reason your signature page did not print, click on this icon to open it again.
(3) Click on the third icon to open your form as a copy.

 
Please Note: The number of drafts in a user’s workspace is limited to those from the last one hundred days of today’s date. If you want to recover a submission from over one hundred days ago, simply enter the company number or the submission number in the search bar just above the workspace drafts to find the submission.

• Log back in using your username (email address) and your password
• Click on Workspace
• On the right of your Workspace under the heading ‘Submitted’, you will see three icons
• Click on the icon “Open as copy”
• Make the required changes and submit the document again

 
You will receive a new signature page which should be printed, signed and posted to this Office.

If you have forgotten your password:

• Go to the login screen
• Click on “Forgot Password?”, which is under the Login Name and Password boxes
• Enter your Login Name and click Submit

 
An email with information on how to reset your password will be emailed to your registered email address

If you have forgotten your Log in Name:

• Go to the login screen
• Click on “Forgot Password?”, which is under the Login Name and Password boxes
• Click on “Forgot Login Name?”
• Enter your email address and click Submit

 
An email will be sent to the email address entered with the list of users registered.

A company name can be reserved prior to incorporation using CORE.

Log in to CORE, then select “File a Form” and choose Reservation of Company Name.

The name will be checked for suitability and then can be reserved for 28 days.

See Reserve a Company Name page for more information.

If you get an error when you click on “Open Signature Page”, this means you do not have the correct version of Adobe Acrobat on your PC or it is not installed correctly. Please make sure that you have the most up-to-date version of Adobe Acrobat on the device you are using.

Log into CORE, then

• Go to your Workspace
• In the “Submitted” panel, click on the icon “Open Signature Page”
• Print this page

 
If you click on the “Open Signature Page” and you get an error, (e.g. Error 500) this means you do not have the correct version of Adobe Acrobat on your PC or it is not installed correctly.

For further assistance, please email the CRO Support Helpdesk.

Click here to access CORE.

Click here to access the CRO Forms page.

Click here for information on the associated Fees.